“Yukoners are pissed – and rightly so” about shoddy cell phone service, Premier Ranj Pillai said Thursday afternoon.
“Cell phone reception has been terrible for months, even in the middle of downtown Whitehorse,” he said in a statement.
“Calls keep cutting out and service providers don’t seem able to tell Yukoners why. With nearly all of the cell phone towers in the Yukon owned by Bell Canada, they need to answer for the dropped calls, delayed texts and patchy Internet connections that Yukoners keep experiencing.”
In emergency situations, Pillai added, “reliable cell phone service can be a matter of life or death, and Bell needs to live up to their obligations mandated by the CRTC and do better.”
He has sent a letter to Mirko Bibic, Bell’s Montreal-based president and CEO, regarding reports from Yukoners about poor cell phone service.
See letter in today’s Opinion section.